1:1 Coaching
Terms and Conditions

 **1. Program Overview**

This 3-Month 1:1 Coaching Program is designed to provide customized, one-on-one business coaching to help you achieve specific goals. The Program includes 4 sessions per month, an hour long in duration, and Voxer access two days a week.

**2. Commitment and Payment**
Upon enrolling in the Program, you commit to the full 3-month period. Payment/s must be made on time- either in full or on a monthly bases, in order to attend your coaching sessions. If your payment plan extends beyond the 3 months of coaching you understand you are responsible to complete all the payments to reach the full purchase amount. If you fail to do so, A.NEW Academy reserves the right to collect any debt, along with any fees associated with the process. By making this payment, you acknowledge and agree to the no-refund policy outlined below.

**3. No Refund Policy**
This Program requires a high level of commitment from both you, the client and, your coach, Maleah. All services will be delivered as promised.
As such, no refunds will be issued, regardless of whether you choose to complete all sessions. By enrolling, you acknowledge and accept this no-refund policy. 
It is of the utmost importance that you are not only satisfied but DELIGHTED with the service you receive. If for any reason you are unhappy with the products or services, please let us know so we can make this right for you. 

**4. Scheduling and Rescheduling Sessions**
Sessions will be scheduled in advance. You agree to abide by a timely practice- showing up on time and ending promptly at the hour mark. 
**Rescheduling Policy**: If you need to reschedule a session, you must provide at least 24 hours' notice. Sessions rescheduled with less than 24 hours’ notice or missed without notice will be forfeited.
 **Cancellation by Coach**: In the unlikely event that, the coach, needs to reschedule a session, they will provide as much notice as possible and reschedule at a mutually convenient time.

**5. Program Duration**
The Program lasts three (3) months from the date of the first session. Any unused sessions or support will expire at the end of this 3-month period and will not be carried over or refunded.

**6. Voxer/Email Support**
This Program includes support outside of scheduled sessions via Voxer. Support hours will be Tuesday and Thursday each week. You are encouraged to use these channels responsibly. This support is intended for quick check-ins, questions, and guidance.

**7. Confidentiality**
All information shared within the Program is confidential. Maleah, the coach agrees not to disclose any information shared by you unless required by law. Similarly, you agrees to respect the intellectual property of the coach, Maleah, including any resources, tools, and content provided.
You also agree not to disclose any privately shared information about the inner working of their business and personal life unless granted permission. 

**8. Client Responsibility**
The success of the Program depends on your commitment and active participation. The coach, Maleah, is not responsible for any outcomes resulting from a lack of engagement or follow-through by you.

**9. Disclaimer**
The coach, Maleah, provides guidance and support but cannot guarantee specific outcomes. You acknowledge that all results are dependent on their own effort, actions, and dedication to the process.

**10. Limitation of Liability**
The coach shall not be liable for any damages, loss, or injury arising from you participation in the Program. You accepts full responsibility for any decisions and actions taken as a result of the coaching.

**11. Termination of Agreement**
The coach reserves the right to terminate your participation in the Program at any time if there is a breach of these Terms and Conditions. In such cases, no refunds will be issued, and any outstanding sessions will be forfeited.

**12. Amendments**
The coach reserves the right to amend these Terms and Conditions at any time. You will be notified of any significant changes.

 

**By enrolling in this 3-Month 1:1 Coaching Program, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.**

 

Contact Us

If you have any questions, concerns please contact us: